Telecom companies outsource various functions of the business from call center outsourcing to maintaining and supporting mature product lines to more recently co-developing sophisticated 3G node elements.
Outsourcing solutions help telecom companies manage cost pressures, gain access to specialised resources, optimise existing investments and establish a flexible strategy to retain and acquire more customers.
Traditional operating models have had to undergo a re-think as managing growth, human performance challenges, technology imperatives and the need to achieve superior operational performance are taking centre-stage.
1DataGroup works as an extension of the client’s enterprise and helps telecommunications companies unlock the potential of their value chain.
1DataGroup telecommunications outsourcing solutions comprise a range of BPO services, billing operations outsourcing and other core/non-core processes. By adopting the 1DataGroup telecommunication outsourcing solution, companies in this sector drive growth, achieve cost efficiencies, improve customer retention and improve new service innovation.