telecom-smallTelecom companies outsource various functions of the business from call center outsourcing to maintaining and supporting mature product lines to more recently co-developing sophisticated 3G node elements.

Outsourcing solutions help telecom companies manage cost pressures, gain access to specialised resources, optimise existing investments and establish a flexible strategy to retain and acquire more customers.

Traditional operating models have had to undergo a re-think as managing growth, human performance challenges, technology imperatives and the need to achieve superior operational performance are taking centre-stage.

1DataGroup works as an extension of the client’s enterprise and helps telecommunications companies unlock the potential of their value chain.

1DataGroup telecommunications outsourcing solutions comprise a range of BPO services, billing operations outsourcing and other core/non-core processes. By adopting the 1DataGroup telecommunication outsourcing solution, companies in this sector drive growth, achieve cost efficiencies, improve customer retention and improve new service innovation.

Telecom Services

arrowOrder Provisioning and Order Management

arrowCustomer Acquisition

arrowOperations and CRM

To find out more about our offerings in Telecoms, please click here
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